A: Yes, the Cook County Sheriff’s Department is now a select employee group, eligible for membership. Get more information on our Membership page.
A: CPFCU has a Mobile App that you can access using any mobile device! You can learn more by visiting the Mobile App page.
A: If you do not access your Home Banking account at least once every 60 days, for security reasons we remove the license to view your accounts on-line. To regain access to your account please contact us at (800) 326-8814 option 1.
A: As an added security measure we do signature verification on all change of address requests. Therefore, you will need to to be logged in to Online Banking to make this change online. Click here to view instructions for first-time Online Banking users. You may also visit one of our four branches or send your request in writing. If you choose to send your request in writing, please submit the Member Information Update Form. You may mail this request to: Chicago Patrolmen’s Federal Credit Union 1407 W Washington Blvd Chicago IL 60607 or fax it to (312) 726-5349 Attention: Branch Representative.
A: Yes! Simply log in to your account to sign up for our easy, and eco-friendly e-statements.
A: You cannot retrieve this information through Home Banking but you can retrieve up to 12 months of statements by going to https://onlineaccessplus.com/oa/cpdfcu/
A: No, savings bonds must be purchased through the Treasury Direct website.
A: To check the status of your loan application, please contact us at 312-726-8814 option 1.
A: For security reasons, please contact us at 312-726-8814 option 1 to have your password reset.
A: A spouse, joint owner, beneficiary and/or any other individual must notify the credit union by visiting any one of our branch offices or contacting our Call Center at 312-726-8814. An original death certificate, full trust agreement (if account is in trust) and/or small estate affividavit (if applicable) is required.
A: The member automatically qualifies for a reduction in their loan and/or credit card interest rate and deferment of monthly payment (if applicable).
A:The member’s reduction in their loan and/or credit card interest rate and deferment of monthly payment (if applicable) is reinstated to its original terms and conditions. The member must notify the credit union by visiting any one of our branch offices or contacting our Call Center at 312-726-8814.The member and/or Power of Attorney (proper documentation required) must provide the member’s military orders for each year and each successive year to follow (if applicable).