Careers
Chicago Patrolmen’s Federal Credit Union has 80 years experience serving the financial needs of Police Officers and their family members. We are a thriving, high-performance Credit Union seeking experienced, talented individuals to join our team.
Current Positions:
Lending Processor
Full Time with flexibility of schedule between Chicago Patrolmen's Federal Credit Union branches.
Responsibilities will include:
- To provide diligent processing of all consumer loan applications.
- To facilitate and coordinate the packaging of consumer loan applications for underwriting review.
- To ensure accuracy of final consumer loan decisions in accordance with approved guidelines set forth in the lending policy, prior to funding.
- To accurately and efficiently process the funding of all approved consumer loans.
Qualified Applicants Will:
- Have an in-depth understanding of and ability to interpret regulations affecting lending programs.
- Strong communication skills and keen eye for attention to detail.
- Should be able to run spreadsheet and word processing software.
- High level of comfort interacting with members in-person and over the phone.
Requirements:
- 1-3 Years of similar or related experience.
Branch Representative
We are proud to announce we are recruiting to hire a Branch Representative for one of our busiest locations to add to an already thriving team. If you enjoy being successful, working as a team player, and want an opportunity with a growing and well-performing credit union, this could be the position for you.
In this role, the main responsibility of a branch representative will be to assist members and potential members in a timely and professional manner fulfilling sales, service and financial needs for a seamless member experience at our branch location.
Job Requirements:
- Welcome members and provide superior member service and proactively resolve all member issues. Will work with a sense of urgency to meet and exceed members’ needs and expectations, while taking ownership and accountability of member issues.
- Balance a cash drawer, vault, Pre-paid Visa cards and related instruments as necessary.
- Responsible for sales and service goals to expand the member base through consultative sales techniques.
- Be well versed in discussing financial decisions to determine how to meet the needs of the member within appropriate guidelines.
- Balance the ATM on a weekly basis. Process member credit card, debit card, and loan applications and all deposits made via the ATM.
- Assure that policies and procedures are followed and appropriate records are maintained and routed properly.
Training, which is provided, is a key component for this position due to the thorough understanding needed of our products and services. This position entails a rotational aspect with respect to the duties listed above as a branch representative.
Requirements:
The ideal candidate will have an outgoing personality along with strong communication and cash handling skills. Possess the ability to multi-task and handle day-to-day responsibilities and interaction with members and other departments with diplomacy and tact. Applicants must have excellent member-servicing skills with at least two years’ experience in a branch environment. This position presents excellent opportunities to cross-sell our products for additional compensation via incentives.
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