Contact Us
There Are 125 Shared Branch Locations And 1,000 Shared Surcharge Free ATM Locations In The State Of Illinois
Find ATMs or Shared Branch locations using our Location Finder
When using Shared Branching, you must tell them you are a member of National Police Credit Union and provide your
Chicago Patrolmen’s Member/Account Number.
Headquarters
1407 W. Washington Boulevard
Chicago, IL 60607
South Branch
10343 S. Pulaski Road
Chicago, IL 60655
North Branch
5310 N. Harlem Avenue
Chicago, IL 60656
Midway Branch
6124 W. 63rd Street
Chicago, IL 60638
CHICAGO PATROLMEN'S FEDERAL CREDIT UNION HOURS
CREDIT UNION PHONE NUMBERS
MAIN PHONE NUMBER
312-726-8814
800-326-8814
iTALK
888-393-9968
Complete listing of the iTalk menu
MAIN FAX NUMBER
312-726-5349
Please contact us at the phone number or email listed for any
of the following topics:
Accounts
- Account Dormancy 708-831-4589 | Email
- Bankruptcies 708-831-4628 | Email
- Updating Contact Info on Account 708-831-4598 | Email
- High Caliber Account 708-831-4595 | Email
- IRA Account 708-831-4773 | Email
- Payroll 708-831-4630 | Email
- Online/Mobile Banking 708-831-4630 | Email
- Electronic Credit/Debit Inquiries 708-831-4630 | Email
- Account Fraud (Non-Debit/Credit Fraud) 708-831-4773 | Email
- Close Account 708-831-4773 | Email
General
- Online/Mobile Banking
708-831-4630 | Email - Wire Transfers
708-831-4773 | Email - Shared Branching Inquiries
888-748-3266 | Email - Share Certificates
708-831-4773 | Email - Death Notices
708-831-4773 | Email - Disability Claims
708-831-4598 | Email - CPFCU Employment Verification
| Email - NCUA Insurance Coverage
708-831-4594 | Email - Close Account
708-831-4773 | Email
Consumer Loans
- Past Due Loans
708-831-4628 | Email - Title Inquiries/Lien Releases
708-831-4628 | Email - CPI Insurance Loan Add-ons
708-831-4628 | Email - Insurance companies inquiring about
Auto total losses
708-831-4628 | Email - Disability Claims 708-831-4598 | Email
- Consumer Loan Applications (NEW)
708-831-4588 | Email - Auto Extended Warranties (NEW)
708-831-4588 | Email - GAP Insurance (NEW)
708-831-4588 | Email - Extended Warranty/GAP Cancellations
708-831-4597 | Email - Business Loans
708-831-4587 | Email - Student Loan Servicing
708-831-4597 | Email - Consumer Loan Payoff Requests 708-831-4773 | Email
- Consumer Loan Servicing
708-831-4773 | Email
Credit/Debit Cards
- Fraud on your Debit/Credit
888-918-7313 (24-Hour)
Outside the U.S. 727-299-2449 - Report Lost/Stolen Debit/Credit
800-449-7728
Outside the U.S. 727-299-2449 - General Servicing on Debit/Credit Card 866-820-4852 (24-Hour)
Outside the U.S. 605-782-3570 - Create/Change Debit Card Pin
866-985-2273
Outside the U.S. 531-262-5314
For a complete listing of all Credit Union employees, please call our main number, 312-726-8814, and Press 8. One of the perks of our High Caliber Program is having a designated representative available for you.
FINANCIAL PLANNING AND EDUCATION CENTER
Call: 312-499-8888
To report fraudulent Debit or Credit card activity
Call: 888-918-7313
Outside the US: 727-299-2449
To report a lost/stolen Debit or credit card
Call: 800-449-7728
Outside the US: 727-299-2449
For 24-hour DeBit CARD cardholder servicE
Call : 866-820-4852
To create or change your debit card pin
Call : 866-985-2273
Outside the US: 531-262-5314
For 24-hour credit CARD cardholder service
Call: 855-887-9759
Outside the US: 605-782-3570
FINANCIAL PLANNING AND EDUCATION CENTER
Call: 312-499-8888
ONLINE FORM
Please note that Home Banking passwords cannot be reset via email. Please do NOT include any personal information such as account number or social security number. If this information is needed, you will be contacted by a Credit Union representative who will verify your identity before asking you to provide any account information.
Please do NOT include any protected personal information (such as account number or social security number) in this form. If this information is needed, you will be contacted by a Credit Union representative who will verify your identity before asking you to provide any account information.* Indicates a required field.
GREAT OFFERS FROM THE CREDIT UNION
