iTalk (888)-393-9968
Important Bank by Phone Notice to Members
Please listen carefully when you call as the menu options have changed. Bank by Phone helps make your financial management easier and convenient.
Obtain checking or savings account balances, make loan or VISA payments, transfer funds, place a stop payment on a written check, and more!
The Bank by Phone system's default is Touch Tone
Press 2 to use Voice Response
How to use Bank By Phone: Dial: 888-393-9968
Follow the menu prompts. You will need your account number and iTalk PIN to proceed. Your temporary PIN will be the number 9 plus the last four digits of your social security number. For instance, if the last four of your social security number are 1234, your temporary PIN will be 91234.
Quick Reference Guide:
Please note that prompts customize to your account so please listen carefully to the options when calling.
Money Market, Special Savings, and Christmas Club will fall under savings.
Press 1 or say Account Balance
Press 2 or say Share or Loan Withdrawal
Press 3 or say Account History
Press 4 or say Transfer Funds immediately
Press 5 or say Card Services
Press 6Â or say Questions regarding Payroll, Online and Mobile Banking
Press 7 or say Credit Union Hours and Locations
Press 8 to Reach an Employee by their Extension or to get our Company Directory
Press 9 or say More options
    Press 1 or say Obtain Account Summary by email
    Press 2 or say Stop Payment       Â
         Press 1 for Stop Payment
             Press 1 for Specific check number
             Press 2 for Check range
         Press 2 for Stop payment inquiry
    Press 3 or say Place a Check Order
    Press 4 or say Questions regarding CPI Insurance
    Press 5 or say Questions regarding Extended Warranties
    Press 6 or say Interest Rates
      Press 7 to change your iTalk PIN
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Please note that prompts customize to your account so please listen carefully to the options when calling.
Money Market, Special Savings, and Christmas Club will fall under savings.
Press 1 or say Account Balance
Press 2 or say Share or Loan withdrawal
Press 3 or say Account History
Press 4 or say Transfer funds immediately
Press 5 or say Make an immediate payment
Press 6 or say More Options
Press 1 or say Stop Payment
Press 1 for Stop a Payment
Press 1Â for specific check number
Press 2Â for check range
Press 2Â for Stop payment inquiry
Press 2Â or say Change your PIN
Quick Tips:
Press 1 and the * key if you need help at any time during the call.
Press 3 and the * key to return to the main menu.
Press 9 and the * key to enter a different account number.
Press 8 and the * key to switch from touch tone to voice recognition
To end your Bank by Phone call, simply hang up.