Credit Counseling

Gwen’s Helping Hands, LLC is partnered with CPFCU to provide credit education, financial counseling, budgeting assistance, credit improvement, debt consolidation, debt restructuring, dealing with collection agencies, managing your checking account, qualifying for a mortgage, and establishing credit for the first time or re-establishing credit. Perhaps your credit has changed due to circumstances beyond your control. Gwen’s Helping Hands is here to help you regain control of your finances and plan better for your financial future. Gwendolyn M. Hawkins is a Certified Credit Union Financial Counselor (CCUFC) with over 20 years experience in the credit union industry.

Take advantage of this free service offered to members of CPFCU by contacting Ms. Hawkins to schedule a confidential appointment either by e-mail at or by calling 312-499-8813.

Tip of the Month


Expecting a tax refund and need some advice on what to do with it?  Maybe you’d like to start a savings account or pay down some debt?  Give Gwen a call and let her help you make the best decision!  

The National Financial Educators Council honors financial educators and advocates by recognizing their efforts on Financial Educators Day. The last Friday of April has been set aside as National Financial Educators Day, which is April 28.

Financial Educators Day recognizes those individuals who are actively working to improve the financial capabilities of people in their communities. Traditional educators, financial coaches, volunteers, financial professionals, Certified Financial Education Instructors, concerned citizens, and others who teach financial literacy are recognized on this day. .

Gwendolyn M. Hawkins is a Certified Credit Union Financial Counselor with over 20 years of experience in the credit union industry.  Her office is located in our Financial Planning and Education Center, but she is also available by phone. Her confidential services are free to members of the credit union. Make an appointment today by contacting Gwen by phone, at 312.499.881, or email, at



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Contact Us.
  • Chicago Patrolmen's Federal Credit Union Headquarters
  • 1407 W. Washington Blvd.
  • Chicago, IL 60607
  • 312-726-8814