Credit Counseling

Gwen’s Helping Hands, LLC, is partnered with Chicago Patrolmen's Federal Credit Union to provide credit education, financial counseling, budgeting assistance, credit improvement, debt consolidation, debt restructuring, collection agency assistance, checking account management, mortgage qualification, and credit establishment for the first time or re-establishment once corrected.  

Perhaps your credit has changed due to circumstances beyond your control. Gwen’s Helping Hands is here to help you regain control of your finances and plan better for your financial future. Gwendolyn M. Hawkins is a Certified Credit Union Financial Counselor (CCUFC) with over 25 years of experience in the credit union industry.

Take advantage of Gwen’s help, which is offered confidentially and FREE OF CHARGE for members of Chicago Patrolmen's Federal Credit Union. To contact Gwen, please call 312-499-8813, or email

Tip of the Month


  1. Open and review all bank and credit card statements.  You want to ensure that each charge and/or return is appropriate and accurate. If you spot an error, contact the creditor right away.
  2. If you haven’t heard, file your taxes early to prevent fraudulent tax returns filed in your name.
  3. Make an appointment to plan what to do with your tax refund.

The National Financial Educators Council honors financial educators and advocates by recognizing their efforts during National Financial Educators Day, which is annually held on the last Friday in April.

National Financial Educators Day recognizes those individuals who are actively working to improve the financial capabilities of people in their communities. Traditional educators, financial coaches, volunteers, financial professionals, Certified Financial Education Instructors, concerned citizens, and others who teach financial literacy are recognized on this day, and Gwendolyn Hawkins was honored to be recognized last April, 2017.

Gwendolyn M. Hawkins is a Certified Credit Union Financial Counselor with over 25 years of experience in the credit union industry.  Her office is located in the Chicago Patrolmen’s Federal Credit Union Financial Planning and Education Center, but she is also available by phone. Her confidential services are free for members of the Credit Union. Make an appointment today by contacting Gwen by phone, at 312.499.881, or email, at

Apply for a Loan Have a question?
Contact Us.
  • Chicago Patrolmen's Federal Credit Union Headquarters
  • 1407 W. Washington Blvd.
  • Chicago, IL 60607
  • 312-726-8814